Quick answers to your questions
We know that quick and precise answers often make all the difference—like a well-wielded katana. Our FAQs provide you with precise solutions to the most common questions in less than 5 minutes, with no waiting time!
If you still need personal support, our team is available at any time via email at support@bladeofanime.de , live chat, or the contact form. We look forward to hearing from you.
Shipping & Delivery
How long will it take for my katana to be delivered?
In Germany, delivery takes 2-4 business days if you order your Katana from us. We ship reliably with DHL.
Do you ship worldwide?
We offer free shipping within Germany. For shipping to the DACH region (Austria and Switzerland), specific shipping costs apply, which will be displayed during checkout.
Can I track my shipping status?
Yes, you will receive a DHL tracking number after shipping, which you can use to track your shipping status online at any time.
How much are the shipping costs?
Shipping within Germany is free. For orders to the DACH region (Austria and Switzerland), shipping costs are displayed during checkout.
Are there any additional costs when ordering?
No, there are no additional costs. All prices include VAT and shipping.
Where do you ship the katanas from?
Our katanas are shipped from Baden-Württemberg, Germany.
Return & Refund
Can I return my katana if I don't like it?
Returning the item is straightforward: Simply return the Katana unused and in its original packaging within 14 days of receipt. Once we receive it, we will inspect the item and arrange a refund or exchange.
How does the return work?
To return the katana, please return it to us unused and in its original packaging within 14 days of receipt. Upon receipt, we will inspect the item and refund your purchase price.
How long will it take to receive my refund?
Once we receive and inspect your return, it may take up to 10 business days for us to process the refund to your original payment method. You will, of course, receive an email notification once the refund has been processed.
Do I have to pay the return shipping costs myself?
Unfortunately, you'll be responsible for shipping costs for returns, as we cover the shipping costs. However, for exchanges, we'll provide you with a free return label, so you won't have to pay any return shipping costs for the exchange.
Specific questions about katanas
Is it legal to own a katana?
Yes, it is perfectly legal to own a decorative katana as long as it is not sharp. Our katana is specifically crafted for collectors and decorative purposes, so there are no legal issues. Sharp blades, which are considered weapons, are subject to stricter regulations in many countries, but a non-sharp decorative katana is not problematic.
Are the katanas sharp?
Our katanas are designed specifically for collectors and decorative purposes and are therefore intentionally unsharpened. They are ideal for display or as part of cosplay outfits. However, if you would like to sharpen the katana, you can do it yourself or hire a professional.
What material is the katana made of?
Our katana is made of high-quality carbon steel, known for its hardness and durability. Carbon steel offers excellent resistance to impact and stress, making it an ideal material for decorative katanas. The handle (tsuka) is traditionally wrapped, and the scabbard (saya) is made of solid wood, giving the katana an authentic and robust appearance.
What is the right length for a katana?
The length of the katana depends on your personal taste. We offer different lengths to suit different needs.
How do I care for my katana?
To keep your katana in perfect condition, you should regularly apply a thin layer of oil to the blade. This protects against rust and preserves the surface. Wipe the katana with a soft cloth after use to remove excess oil. Store it in a dry place, and make sure the sheath is also dry to prevent moisture and mold.
payment
Which payment methods do you accept?
We offer a variety of secure payment methods, including major credit cards (Visa, Mastercard), PayPal, Klarna, and other well-known options. All available payment methods will be displayed at checkout during the ordering process so you can choose the one that's most convenient for you.
Is the payment secure?
Yes, your payment is secure with us. All transactions are protected with state-of-the-art SSL encryption, ensuring your personal information is always transmitted securely. You can rest assured that your payment transactions are in good hands with us.
Can I pay in installments?
Yes, Klarna and PayPal offer the option to pay for your order in installments. Simply select your preferred installment payment option during checkout and follow the simple instructions.
Do you offer discounts or special promotions?
Yes! As a new customer, we welcome you with an exclusive discount code, which you will receive after your first order. This code can be used for your next order or as a gift to friends and family. Additionally, we regularly offer limited-time sales that you definitely won't want to miss! To take advantage of the best deals, don't miss it!